Privacy policy
Introduction
This privacy policy provides information to you, the client or website user, on how your personal information is collected, used and shared at ‘Sharni Testa – Dietitian’.
Why and when your consent is necessary
When you register as a client of my practice, you consent to me, Sharni Testa, accessing and using your personal information to provide services. By using my website, you provide consent for your personal information to be collected and used as described in this policy.
Why do I collect, use, hold and share your personal information?
I collect, use, hold and share your personal information to provide you with advice/recommendations for your health, and for business activities e.g. processing Medicare claims.
What personal information do I collect?
Personal information describes information or opinions that can be used to identify a person. Personal information I collect includes names, date of birth, contact information and health information.
How do I collect your personal information?
I gather your personal information in several ways, including via:
Face-to-face or telehealth consultations, questionnaires and forms, e.g., your registration form.
Email, telephone or social media communications.
Information provided to me by another healthcare provider.
When, why and with whom do I share your personal information?
I require permission to communicate with your psychologist and doctor (if involved in your healthcare team) as needed for your care. Similarly, I may share your personal information with your family member or loved one. I will do this if you share information indicating reason to be concerned for your wellbeing and safety. I will communicate to you information I have received from your family or loved one.
Other circumstances in which I may share your personal information includes:
When it is required or authorised by law (e.g. court subpoenas)
When it is necessary to lessen or prevent a serious threat to your life, health or safety or public health or safety, or it is impractical to obtain your consent
With third parties who work with my practice for business purposes
I may use your personal information to improve my services through research and analysis of client data. I may discuss your situation (de-identified) within my clinical supervision sessions.
How do I store and protect your personal information?
Paper records are stored securely e.g., in lockable cabinets. Electronic records are stored in password-protected information systems.
Privacy and digital communications
Squarespace hosts my website which collects personal data and uses cookies and similar technologies. This policy does not apply to linked external websites.
Google Workspace hosts my email and teleconferencing, and I am also found on Instagram. These hosting platforms have their own privacy policies.
Contact details
Please get in touch if you would like to access or correct your personal information, or to lodge a privacy-related complaint. You may also contact the Office of the Australian Information Commissioner for this purpose.
sharni@sharnitestadietitian.com.au